TICKET TERMS & CONDITIONS

You will not be given access to the festival without a valid festival ticket being presented on either a mobile device or a printed page.

Meraki Festival has the right to refuse entry.

Site Access Times: between the hours of 10:00 – 21:00.

You cannot attend later than 21:00 – if you have not yet exchanged your ticket for a festival band, you will be refused access.

We will require proof of age for all ticket holders – please come to the festival with identification.

Our festival has the Challenge 25 policy.

We accept the following forms of ID:

  • Driving license
  • Valid Passports
  • Proof of Age Card with a PASS hologram

Adult Tickets can only be used by persons aged 18 or over.

CHILD POLICY

Parents and Legal Guardians must be over the age of 21 to accompany a child at the festival. Any child under the age of 16 must be accompanied by a parent or guardian.

Children trying to access the festival without a parent or guardian will be refused entry.

All children under the age of 16 must camp with their designated guardian or parent.

All children under the age of 12 must be accompanied by their parents or guardians at all times.

Children aged between 12 – 15 must be accompanied by their parents or guardians at all times between the hours of 21:00 – 10:00.

ATTENDEE CONDUCT

Meraki does not tolerate bad behavior. We are a family-friendly festival and any anti-social behavior will result in the ticket holder being asked to leave the site and the ticket will not be refunded.

Meraki does not allow the following items on to the site:

  • Drugs
  • Psychoactive substances
  • Weapons
  • Chinese lanterns
  • Camping gas canisters above 5kg
  • Generators
  • Portable/chemical toilets in the campsites
  • Beanbags
  • Glass / glass bottles
  • Drones
  • Laser equipment or laser pens
  • Soundsytems are not allowed anywhere on the site or on the campsite

FOOD AND DRINK

Campers are allowed to bring food to the campsites, but large quantities of food cannot be bought into the festival. We will allow lunch boxes and small snacks.

Attendees may be searched upon entering the festival site.

Campers can bring in a maximum of 1L bottle and eight cans of alcohol per person.

All drinks must be bought in with plastic bottles only.

You will not be able to re-enter the festival with alcohol if you have already accessed the site.

Day ticket holders can bring snacks into the festival.

Day ticket holders cannot bring in any drinks other than a specifically required child’s drink or dietary drinks.

PROHIBITED ITEMS

We do not allow any fire within the festival, car parks or campsites.

We do not allow:

  • Fireworks
  • Lanterns
  • BBQ’s

If you are found with drugs or weapons, you may be arrested on site.

No animals are allowed on our festival site. The only exception is guide dogs.

Meraki Festival ONLY sells tickets through Eventbrite or via telephone sales directly with the company. No other company is registered to sell Meraki tickets.

Meraki is a trading name for Team Awesome Events Ltd.

The organiser reserves the right to change the line up without notification prior to the festival. The organiser does not offer refunds for a change of artist line-up.

The organiser has the right to amend the conditions from time to time. It is the attendee’s responsibility to return to the T&C’s to understand if amends have been made ahead of the event.

Meraki Tickets are non-refundable.

Tickets can be transferred on agreement but you must contact team@merakifestival.com to notify them of the change.

Meraki festival will run based on all required licenses being granted.

Attendees book tickets understanding these conditions of purchase.

 

If the festival is cancelled for any reason, all ticket holders will be refunded for their purchases within 21 days of cancellation. Eventbrite will directly refund ticket holders for their purchase. Anyone purchasing directly with the organiser will be contacted via email and a bank transfer will be made within the agreed timeframe.

When purchasing a ticket, your personal data will be added to the Meraki database and you will be added to our newsletter list. We respect your personal data and will not share your details with third parties.

We try to ensure that our ticket prices do not change.

We have the right to run promotions and change ticket pricing where necessary.

Our Earlybird Ticket pricing end date may fluctuate depending on availability.

Our Standard Ticket price may fluctuate depending on the volumes sold.

Meraki has the right to cancel the event and re-arrange where necessary. If this is necessary due to unforeseen circumstances, instructions will be sent to you directly. If you are unable to make the new date then a refund will be issued.

The organiser will have no further liability other than the face value of the ticket purchased.

The Organiser shall not be liable for any loss sustained by the attendee beyond the ticket price, as a result of the cancellation of the event due to circumstances beyond the Organiser’s reasonable control, including but not limited to strikes, industrial disputes, riots, failure of the transport or utility network, malicious damage, pandemic, compliance with any law or governmental order, rule, regulation or direction.

GOVERNING LAW

The Agreement shall be construed in accordance with English Law and each party submits to the exclusive jurisdiction of the Courts of England and Wales.